Frequently Asked Questions
How much does it cost?
ZILCH!!! We take a refundable service fee of $50.00 and send it back to you after you purchase a car from anywhere. Yes we refund it even if you do not buy a car from us (*proof of purchase required). This allows us to focus on securing you the best price. We receive a flat procurement fee from the dealership and rely on volume to sustain our business model
How does the best price or 24 months free roadside work?
We're so confident you will get a better price with us! If not, we will happily send you 24 months Roadside assistance cover on your car of choice (vehicle must be under 10 years old). To qualify, you must receive the quote from the prospective dealership in writing and give us the opportunity to match or beat that price. Once you've paid your deposit with the dealership, we'll setup your new policy.
What about if I have a trade in?
Online Showroom gives you the best of both worlds. We'll obtain a trade appraisal from the dealer as well as our partnered wholesalers to give you a second option. You'll get the best price on the new car as well as the best price on your trade. You'll even have a choice to have your trade-in picked up, and your new car delivered.
What if I want to test drive the vehicle?
In some cases, we can organise to have the car taken to you for a test drive. There's no need to visit the dealership when you choose us. If you prefer to receive your quote first, we can organise the contract of purchase subject to test driving the vehicle. That means you can place a deposit on the car to secure the price, take the car on a test drive and if you're not satisfied with the way it drives we'll happily refund your deposit.
Are you only based in Sydney only or do you operate nationwide?
Yes we can source vehicles anywhere in Australia
How long until I get my car?
In most cases, within 48 hours of receiving your deposit. This is dependent on the stock availability of the dealership. We generally find that car dealers with the stock available give us the best price. However, should another tender (at a slightly higher price point) offer a quicker delivery we’ll let you know.